Gothic Heart & Sword Design Couple Pendant Necklace
Sword and Heart Necklaces For Him and Her Dainty Zirconia Jewelry Gifts
This interlocking pendant necklace combines the heart’s symbol of love with the sword’s representation of protection; the heart pendant features a precision groove that hold the sword charm;adorned with heart-shaped zircon for a bold, meaningful look that’s both romantic and empowering
Whether it’s a romantic date, a celebration, or adding a stylish touch to your everyday look; this piece of jewelry for women transitions effortlessly from day to night, complementing both casual and elegant outfits with ease
SHIPPING POLICY
SHIPPING INFORMATION
Note: There are delivery delays in rare instances, where packages may take longer to be delivered than the listed time frame. Unfortunately, it is out of our control and customs may delay deliveries in some instances.
Custom items typically require 3-5 days for customization, which may result in a longer shipping time—an additional 5-7 days compared to regular items.
Regular items are shipped within 48 hours of receiving your order. Please consider that custom pieces will take additional time for processing, which may delay the overall delivery by 5-7 days.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We will only cover shipping if the item is damaged and needs to be replaced.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Please note that our products are primarily sourced from overseas, which is why it may take some time for delivery. We are not responsible for undelivered packages (due to incorrect addresses). However, we can accommodate damaged items and packages lost in transit as long as we receive proof (stated in the refund section) within 5 days of receiving the goods.
OUR CAUSE
At Gorgeoustulip, we believe that every piece of jewelry tells a story, and every story has the power to inspire. Our mission goes beyond creating beautiful, high-quality pieces; it’s about empowering individuals to embrace their inner strength, celebrate their beliefs, and express their unique selves.
Rooted in faith, passion, and craftsmanship, we design jewelry that speaks to the heart. Whether it’s a symbol of your personal journey, a gift for a loved one, or a reminder of your values, our pieces are designed to bring meaning to your everyday life.
But our cause is bigger than just jewelry—it's about making a positive impact. A portion of our profits supports various charitable organizations that uplift communities and help those in need. We’re dedicated to spreading love, kindness, and compassion, one piece of jewelry at a time.
Thank you for being part of our journey. Together, we’re creating a world where beauty, purpose, and kindness shine brightly.
FAQS
ORDERING
Do I need to have an account to order?
No, you can also place an order as a guest. But, there are some perks if you have an account with us:
Quick checkout process
Easily view your order status and order history
Receive updates detailing our new releases and special promotions
What if I forgot my password?
On the login page, click “Lost password?” and you’ll be redirected to a page where you can create a new password.
What if I typed the wrong email address?
Please contact us so we can change your email address. We can change your email address, name, and address but we cannot change your order.
Are there any exchange rates?
All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.
What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.
How secure is my online order?
When purchasing online using your credit card, all of your information is entered into an SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
How do I change or cancel my order?
We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is canceled, we will issue a credit to the original method of payment.
Any cancellation made after an order has been placed will be subject to a cancellation fee of 30% of the Total Price regardless of the time the order has been placed (even if it is just a second later) as the merchant processor/credit card charges us a fee for cancellations.
Please note that any orders that have already been packed or shipped cannot be canceled.
How do I set my shipping address?
Since our website and service are based on English, all the information that you typed in is required to be English input method, including punctuations. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead. For example, you may change letter "?" to "c".
Can I change my shipping address after placing an order?
Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vacation address as we do not know how long the destination's customs department will have the package on hold.
When will my order arrive?
The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will email your tracking information on the next day as tracking information generally becomes available 24 hours after we have shipped the order. We are not responsible for delays caused by the customs department in your country.
How do I track my order?
We will email your tracking information as soon as your order has shipped. Usually, you will receive the tracking number one day after we have shipped your order.
Can I use several discount codes in one order?
Promotion and discount codes cannot be used in conjunction with other promotions and discounts unless stated otherwise.
What Do I Do If I Have Missing Items In My Order?
If something is still missing, please contact us immediately.
SHIPPING AND CUSTOMS
When will my order be processed?
All orders are handled and shipped out from our warehouse in China. Please allow extra time for your order to be processed during holidays and sale seasons.
We process orders between Monday and Friday. Orders will be processed within 2-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
Please contact us if you do not receive tracking confirmation after 5 business days from the day you completed your payment.
How will my order be shipped?
For shipping methods, please read our Shippings page.
Will I be charged with customs and taxes?
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Is my order eligible for free shipping?
Free shipping can be applied to orders that meet the minimum amount required, excluding discounted, sale, and oversized/overweight products. Your order will be shipped using economy shipping.
RETURNS
How do I return an item?
If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.
For a list of final sale items, please see our Returns Policy. All returns must be in original condition with packaging intact.
Will shipping be covered for my returns?
All return shipping fees and other miscellaneous fees are the responsibility of the customer.
What if the item(s) I received is defective/incorrect/damaged?
Please contact us within 7 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
How long is the returns process?
Processing returns may take up to 14 business days from the day we receive your return. We will email you to confirm once your return has been processed.
When will I receive my refund?
All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.
