GIFT PACK - ALWAYS KEEP ME IN YOUR HEART CUSTOM BIRTHSTONE HUG ADJUSTABLE RING
SHIPPING POLICY
Shipping Overview
We ship globally, with the primary market being the United States. Most orders are processed within 2-3 business days for non-custom items and 2-5 business days for custom-made or personalized products.
All orders are shipped from overseas factories (e.g., in China), not from local fulfillment centers.
We provide tracking numbers for all orders, so you can easily track the delivery status of your package.
Shipping Costs
Free Shipping for orders over $49.98
Standard Shipping for orders under $35.98: $8.99
Standard Shipping for orders between $35.98 and $49.98: $4.99
Expedited Shipping (7-10 business days): $12.98
All shipping fees are calculated during checkout based on your delivery location.
Delivery Times
Standard Shipping usually takes 7–15 business days after shipment, depending on the shipping method and destination.
Expedited Shipping usually takes 7-10 business days.
Note: Please allow extra time for processing and delivery during busy seasons or holidays.
Where Do You Ship?
We currently ship to the following regions:
North America (United States, Canada)
Europe (including but not limited to United Kingdom, Germany, France, Italy, Spain, Ireland, Netherlands)
South America (selected countries)
If you are unsure whether we ship to your country, please contact us at support@gorgeoustulip.com
before placing your order.
Order Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays). Once processing is complete, orders are shipped on the next business day.
Please ensure that all product selections (model, color, size) are correct before placing your order, as orders cannot be modified once processing has begun.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 24–72 hours for tracking information to update after shipment.
Customs, Taxes & Duties
All prices on our website are inclusive of taxes. However, in some cases, import taxes or duties may be applied based on the destination country’s regulations. Any such charges are determined by local authorities and are the responsibility of the recipient.
Cancellations & Changes
If you need to cancel or change your order, please contact us as soon as possible. Once an order has been processed or shipped, it cannot be modified or canceled.
Need Help?
If you have any questions regarding shipping or delivery, please contact us at:
📧 support@gorgeoustulip.com
OUR CAUSE
Welcome to Gorgeoustulip — where beauty, elegance, and individuality come together. We offer a wide selection of jewelry, from stunning accessories to custom-designed DIY pieces, all crafted to reflect your unique style.
Our brand is rooted in the belief that everyone deserves to embrace their own radiance, and we're here to help you celebrate that individuality with carefully curated designs that speak to your heart.
Our Companies:
BAODAN TRADING CO., LTD
Located in Hong Kong, BAODAN TRADING is responsible for the management of our sales platforms, customer support, and international operations.
GUANGZHOU HAOJUAN TRADING CO., LTD
Based in Guangzhou, this company handles production and fulfillment, ensuring that every piece of jewelry meets our high standards of quality and craftsmanship.
While both companies operate under the Gorgeoustulip brand, they each play a vital role in different aspects of our business, from the creation of custom jewelry to managing our online store and marketing efforts.
Our payment processing, advertising, and store management systems are supported through our Hong Kong-based entity, while the production and fulfillment side is led by our Guangzhou operations.
Thank you for choosing Gorgeoustulip as your destination for beautiful, one-of-a-kind jewelry. We are here to accompany you on your journey of self-expression and style!
Company Name (Hong Kong): BAODAN TRADING CO., LTD
Company Address (Hong Kong): Room B53, 2/F, Phase 1, Kwai Shing Industrial Building, 36-40 Tai Lin Pai Road, Kwai Chung, New Territories, Hong Kong
Company Name (China): Guangzhou Haojuan Trading Co., Ltd.
Company Address (China): Room 7139, South China Business Building, Building 17, South China Industrial Park, No. 433, Helong 5th Road, Renhe Town, Baiyun District, Guangzhou City, China
For any inquiries, please reach out to us at:
📧 support@gorgeoustulip.com
FAQS
Frequently Asked Questions (FAQ)
ORDERING
Do I need an account to place an order?
No — you can checkout as a guest.
Creating an account allows you to:
Checkout faster next time
Track order history
Receive order updates and special offers
I forgot my password
Click “Forgot password?” on the login page and follow the instructions to reset it.
I entered the wrong email address
Please contact us as soon as possible at support@gorgeoustulip.com
.
We can update your contact details before shipment.
What payment methods do you accept?
We accept:
Visa
Mastercard
American Express
PayPal
All payments are processed securely using encrypted connections.
Is my payment secure?
Yes. Our checkout uses SSL encryption and secure payment gateways.
Your card details are never stored on our servers.
Can I change or cancel my order?
Because many of our products are personalized, orders begin processing quickly.
Changes or cancellations are possible within 12 hours after placing the order
After production begins, cancellation may not be available
Orders already shipped cannot be canceled
If cancellation is still possible, payment will be refunded to the original method.
Can I use multiple discount codes?
Only one discount code can be applied per order unless otherwise stated.
I received a missing item
Please contact us within 7 days of delivery and we will resolve it immediately.
SHIPPING
Where do you ship from?
Orders are prepared by our fulfillment center and shipped internationally to customers worldwide.
Our main market is the United States.
Processing time
Standard items: 2–3 business days
Personalized items: 2–5 business days
Delivery time
After shipment:
Standard shipping: 7–15 business days
Expedited shipping: 7–10 business days
Tracking information will be emailed once available.
How can I track my order?
You will receive a tracking number by email once your order ships.
Customs & Taxes
All prices shown on our website are final prices.
Customers will not be charged additional taxes at delivery.
RETURNS & REFUNDS
What is your return policy?
If you experience a quality issue or manufacturing error, please contact us within 30 days of delivery.
Provide:
Order number
Clear photo of the item
Our support team will assist you with the next steps.
Do I need to return the item?
Depending on the situation, we may offer:
Replacement
Refund
Partial refund
Return instructions will be provided if required.
Refund processing time
After the refund is approved:
Refund issued within 3–5 business days
Your bank/payment provider may take additional processing time to display the refund
Refunds are always sent to the original payment method.
I received a defective or incorrect item
Please contact us within 7 days of delivery with photos.
We will prioritize resolving the issue quickly.
CONTACT
If you have any questions, please contact us:
📧 support@gorgeoustulip.com
We usually respond within 24 hours.




